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DSC Services & Support
services & support
DSC understands that security
dealers everywhere need more
than just great products, they
deserve exceptional service and
support as well. That is why
we have committed resources
to ensure we’re in a position to
help our customers as needed.
DSC Customer Service and Support
AdedicatedteamofTechnicalSupport,CustomerServiceandSalesSupportRepresentativesareavailabletoprovidesecurityprofessionalswithvaluable
expertiseandin-depthproductknowledge.TheCustomerServiceandSupportCenteroffersextendedhoursofservicesandaccesstoalldepartments
withinDSCwithmultilingualsupport.
Foranyinquiries,generalproductinformationorthelocationofthenearestDSCdistributor,pleasecall1888.888.7838(TollFree)/+1905.760.3000
DSC marketplace.com
TheDSCmarketplace.comisyourprimarymethodfororderingproduct-specificliterature,associatedmarketingsupportmaterialsandpromotional
items.Toaccessthisgreatservice,pleasevisitwww.dscmarketplace.comandcompletetheshortregistrationform.Youraccountwillbeactivated
within48hoursallowingyoutostartbrowsingthesiteatyourconvenience.Toensurepropermaterialsarebeingordered,youcanviewthumbnail
picturesaswellasdownloadPDFfilesofallitems.Formoreinformationpleasevisitwww.dscmarketplace.com.
www.dsc.com
TheDSCwebsiteisanintuitive,easy-to-navigateresourcethatprovidessecurityprofessionalswithaccesstoawealthofproduct-specificinformation.
Password-protectedareasaretailoredspecificallyforsecuritydealersandofferthelatestnewsonDSCproducts,correspondingeventsandlaunches,
thelatesttechnicalsupportmaterialsanddiagnostictools,andhelpfulindustryandassociationlinks.DownloadablePDFversionsofallDSCsalesand
specificationsheets,images,end-usermanuals,architectandengineerspecifications,plusthecompleteDSCproductcatalogcanbefoundonthe
website.Visitwww.dsc.comtolearnmore.
Since1998,C24Communicationshasbeenactivatingandadministeringcellulardevices(DSCbranded
AlarmCommunicators)forsecurityalarmdealersinNorthAmerica.Theunitsareactivatedthrougha
VoiceresponseUnit(VRU)overaphoneline,mobileinterfaceorviaC24Communications’webportal.
Thesesecureinterfacesallowfortheactivation,editinganddeactivationofaccounts,theretrievalof
devicestatusandprogrammingormodificationofcommunicatoroptions.
FormoreinformationonC24Communications,pleasevisitwww.connect24.com
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