DSC Classic PC580 Manual de instrucciones Pagina 69
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Appendix A
Troubleshooting
Communications Troubleshooting
1.
“The Modem has failed reinitialization. Please check that the modem is on and“The Modem has failed reinitialization. Please check that the modem is on and
“The Modem has failed reinitialization. Please check that the modem is on and“The Modem has failed reinitialization. Please check that the modem is on and
“The Modem has failed reinitialization. Please check that the modem is on and
connected properly”connected properly”
connected properly”connected properly”
connected properly” or
“The Modem could not be initialized. Please check that“The Modem could not be initialized. Please check that
“The Modem could not be initialized. Please check that“The Modem could not be initialized. Please check that
“The Modem could not be initialized. Please check that
the modem is on, connected properly or the Modem Configuration settingsthe modem is on, connected properly or the Modem Configuration settings
the modem is on, connected properly or the Modem Configuration settingsthe modem is on, connected properly or the Modem Configuration settings
the modem is on, connected properly or the Modem Configuration settings
under the Options menu within the DLS-2.”under the Options menu within the DLS-2.”
under the Options menu within the DLS-2.”under the Options menu within the DLS-2.”
under the Options menu within the DLS-2.”
If either of the above messages are displayed and clicking the Initialize Modem
button does not correct the problem, try one or more of the following:
· Ensure that the correct modem and COM port have been selected in the Modem
Configuration window.
· Shut the modem off, then turn it back on. Click the Initialize Modem button on the
Communications window to initialize the modem.
· End the DLS-2 session and restart the DLS-2 software.
· End the Windows session and restart Windows.
2.
“DSC MD-12 v1.1 or later modem not present. Please select the DSC MD-12 v1.0“DSC MD-12 v1.1 or later modem not present. Please select the DSC MD-12 v1.0
“DSC MD-12 v1.1 or later modem not present. Please select the DSC MD-12 v1.0“DSC MD-12 v1.1 or later modem not present. Please select the DSC MD-12 v1.0
“DSC MD-12 v1.1 or later modem not present. Please select the DSC MD-12 v1.0
or other appropriate modem in Modem Configuration.”or other appropriate modem in Modem Configuration.”
or other appropriate modem in Modem Configuration.”or other appropriate modem in Modem Configuration.”
or other appropriate modem in Modem Configuration.”
If this error message is displayed, then you selected the DSC MD-12 v1.1 in the
modem configuration and the modem that you are attempting to use is not a MD-12
v1.1. If you are using a MD-12 and you are uncertain of the version software that the
modem is using you can use the Diagnose program to check the modem’s version.
Go to the "Run" dialog box in Windows and browse to the directory where DLS-2 is
installed. Select and run the program diagnose.exe.
3. “
The specified port is in use by another application.”The specified port is in use by another application.”
The specified port is in use by another application.”The specified port is in use by another application.”
The specified port is in use by another application.”
If this error message is displayed, close any applications that may be using the COM
port specified for the DLS-2 modem. Re-initialize the modem by clicking on Initialize
Modem. If the error is still displayed, end the DLS-2 and Windows sessions and
restart Windows.
4.
“The specified port has failed initialization. Please Check Your Hardware.”“The specified port has failed initialization. Please Check Your Hardware.”
“The specified port has failed initialization. Please Check Your Hardware.”“The specified port has failed initialization. Please Check Your Hardware.”
“The specified port has failed initialization. Please Check Your Hardware.”
If this error message is displayed, try one or more of the following:
· Ensure the COM port specified for use by the DLS-2 Software is a valid COM port
on your computer.
· End the DLS-2 and Windows sessions and restart Windows.
· Power down your computer and restart Windows.
· If hardware problems persist, contact your computer supplier to ensure that your
computer and COM ports are operating properly.
5. “
File contained wrong access code. Communications cancelled.”File contained wrong access code. Communications cancelled.”
File contained wrong access code. Communications cancelled.”File contained wrong access code. Communications cancelled.”
File contained wrong access code. Communications cancelled.”
If this error message is displayed, ensure that the Downloading Access Code is the
same in the account as it is in the customers security system. If it is not the same,
enter the correct Downloading Access code in the DLS Section.
- Introduction 1
- Section One 2
- Compatible Modems 3
- Installing the DLS-2 Software 4
- Section Two 5
- About the User Code DSC 6
- Creating Folders and Accounts 7
- Finding a Programming Section 8
- Section Three 10
- Managing Folders 13
- Deleting a Folder 14
- Copying a Folder 14
- Changing a Folder Name 14
- Managing Accounts 15
- Account Information Window 16
- Create Account Via Template 17
- Delete Account 18
- Copying an Account 18
- Importing DLS-1 Accounts 19
- Creating a Batch File 20
- Deleting a Batch File 21
- Printing a DLS-1 File 21
- Using the Search Function 23
- Opening the Account Database 24
- Opening an Account 25
- Section Four 26
- PC1150 - Version 1.X 29
- PC1550 Versions 2.X and later 30
- Version 2.1 31
- PC1575 Version 1.X 32
- PC2525 - Version 1.X 32
- PC2550 - All Versions 33
- PC3000 - Version 7.5L 34
- PC3000 - Version 7.2 or Later 34
- PC4000 - All Versions 35
- PC5010 - Version 1.X 36
- PC550 - Version 1.X 36
- WLS900 - Version 2.2 37
- Waiting For a Panel to Call 38
- Go (DLS-1) Batch Mode 39
- The Communications Window 40
- Status Bar 41
- Communications Functions 42
- Downloading and Uploading 43
- DLS-1 Communications 45
- Communicating via PC-Link 46
- Section Five 47
- DLS-2 Account Programming 49
- The Signature Graphic 49
- Signature Graphic Legend 51
- Section Six 53
- Creating and Assigning Groups 54
- Assigning Languages 55
- Creating Passwords 56
- Assigning Permissions 57
- Changing the Display Language 58
- Editing a Language 59
- Edit Language 60
- Translate Window 61
- To Translate a Phrase 61
- Modem Configuration 63
- Low Medium High 64
- Modem Support Window 66
- System Log 67
- Open Backup Log(s) 68
- Appendix A 69
- General Troubleshooting 71
- Printed in Canada 74
- Downloading 75
- Software 75
- For Windows 75
- Introduction 1 76
- Section One 2 76
- Section Two 5 76
- Section Three 10 76
- Section Four 26 77
- Section Five 47 78
- Section Six 53 78
- Appendix A 69 78
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